JM Drones – Terms and Conditions

1. VAT Status
   JM Drones is not VAT registered and operates below the UK VAT registration threshold. As such, VAT is not charged on any services provided and the Quote issued to you is also the recipt.

2. Payment Methods
   JM Drones accepts payment via Cash or PayPal Invoice only.

3. Payment Terms
   Payment is due after completion of the job. Once payment has been received, JM Drones will release the final deliverables within 7 working days. (where bank holidays and weekends occur this is carried over the next working day). 

4. Delivery of Photos and Videos
   All photos and videos will be delivered via DSR Transfer. This system allows us to track when files are sent and opened, and provides a 7-day download window for clients to collect their files.

5. Refund Policy
   All payments made after completion of services are non-refundable.

6. Use of work for promotional reasons
   You as the client agree that JM Drones can use the work conducted for you, for the use of marketing and proof of work on our site, social media. 

7. Postponement of Work
   JM Drones reserves the right to postpone any scheduled job where necessary due to safety concerns, adverse weather conditions, or other operational reasons where it is no longer in the interest of JM Drones to carry out the work.

8. Rescheduling
   If a job is postponed by JM Drones/Client within a reasonable reason, a free reschedule will be offered at a mutually agreed date and time, that works for both parties.

9. Right to Decline Work
   JM Drones reserves the right to withdraw from a task or refuse work where safety concerns arise or where conditions are unsuitable for safe drone operation or no longer within the interest of JM Drones.

10. Long-Term Clients
    For long-term clients, JM Drones will aim to support scheduled work where possible. However, if we are unable to support a specific date and rescheduling is not possible, JM Drones reserves the right to decline that particular task and may chose to come back to it at a later date. 

11. Acknowledgement of Risk
    By engaging JM Drones’ services, the client acknowledges that drone operations carry inherent risks. While all reasonable precautions are taken, there is a remote possibility of incidents such as equipment malfunction, property damage, or fire, While insurance is valid and covered for this activity it should be noted by the client and where staff or visitors on site should be notified of the planned activity being conducted.

12. Permission to Operate
    The client must provide permission for JM Drones to take off and land from their property or land in order to carry out the agreed services.

13. Third-Party Land Permission
    If the client does not own the land where take-off or landing is required, the client must obtain permission from the landowner and provide evidence of this permission before operations can proceed. Where this is not possible JM Drones will use Open Public Land to attempt to complete the work (Where possible).

14. Notification of Authorities
    For operations where the public may be present, JM Drones may notify the local police authority to ensure they are aware of drone activity in the area or any other authorities where appicable.

15. Site Safety Responsibilities
    Where a site contains staff or members of the public, the client is responsible for informing them of the drone activity and ensuring they keep a safe distance from the landing area and pilot.

16. Travel and Accommodation Costs
    Where travel or accommodation is required to complete a job, additional costs may be applied to the quote these are fix prices based on current UK-Wide trends in the accomodation rates and fuel costs.

17. Pricing Policy
    JM Drones reserves the right to review and adjust pricing annually and may offer discounts where appropriate. Where a quote is issued and a price increase takes place the quote agreeded to remains honoured.

18. Discounts and Promotions
    Discounts may be offered at JM Drones’ discretion. Discounts cannot be combined with promotional sales or special offers and some discounts may be one-off specials to you specificlly. each quote is special to the individual work.

19. Long-Term Client Agreements
    JM Drones offers a long-term client arrangement where clients provide exclusive or priority work opportunities. In return, the client may receive reduced pricing. However, the conditions outlined in points 6, 7, and 8 will still apply.

20. Training Courses
    JM Drones offers training courses that are subject to these Terms & Conditions as per above but also that, Students must ensure they have the required items before attending, including:

    • A suitable drone

    • Flyer ID

    • Operator ID (If appicable for the dorne you use) 

    • Valid drone insurance (You fly on your own insurance)

    JM Drones will provide the training location and course schedule, and students agree to attend at the specified date and time.

21. Course Payments and Cancellation Policy
    All course payments must be paid in advance. Payment secures the booking and also serves as the cancellation or non-attendance fee. 
    All course payments are non-refundable, including in cases of illness, as fees contribute toward location hire and course materials and catering costs.